Como Comprar na Ricok

How to buy from Ricok

Buying at Ricok is simple, fast and safe. Confirm or step by step:

Choose the desired product and select the size accordingly.

Click on “Add to carrinho”.

Continue browsing to add other products or click on “Start purchase”.

Fill in your contact details and click “Continue”.

Inform correctly or directly where you wish to receive or order.

Choose the most convenient option and click “Continue”.

Select the desired payment method.

Check the products, sizes, quantities, straightness, face and payment method.

If everything is correct, confirm the purchase.

After completion, you will receive an email with the details of your order. Once payment is approved, we will begin preparing your purchase.

Production period

Ricok parts are produced by hand, with care and attention to detail. The preparation time for your order is 5 business days after confirmation of payment.

This period corresponds solely to production and preparation of the purchase. The transportation period informed that checkout comes after the postage of the order.

Freight and delivery

The value and estimated delivery time are automatically calculated according to the CEP informed during the purchase.

We offer free shipping for everything in Brazil for purchases over R$ 350, subject to the conditions available at the time of purchase.

It is very important to confirm the order before finalizing the order. Ricok is not responsible for delays or returns caused by incorrect submission of delivery dates.

Discount on first purchase

On your first purchase, use the quota:

FIRST PURCHASE

You will receive 10% discount. Simply enter the code in the quota field before completing the order.

The discount is not cumulative with other coupons or promotions and is subject to the conditions in force on the site.

Forms of payment

We process payments via Pix and credit cards. Purchases can be divided into 5 separate installments.

All forms of payment available will be presented during the completion of the purchase.

Confirmation of payment

Preparation of your order begins after confirmation of payment.

Payments via Pix usually be identified quickly. For card payments, approval will depend on the analysis carried out by the operator.

You will receive the updated order information by email at the time of purchase.

How to accompany your order

After postage, you will receive the tracking code by e-mail. You will also be able to consult the purchase information for the “Accompany your order” option available on the site.

If you do not find our e-mails, also check your spam, email or promotions.

Size School

Before finalizing your purchase, consult the Measurement Table available on the product page.

As the models may present different cuts and falls, we recommend checking the measurements of each piece. Please contact our team before completing your order.

Alterations not requested

After confirming your purchase, please contact us as quickly as possible if you need to request any alterations.

If your order has not been in the product or has been shipped, it may not be possible to modify the size, color, straightening of the selected products.

Exchanges and returns

To find out the terms, procedures and conditions, please consult our Trade and Returns Policy page.

Before shipping any product, please contact our team to receive the necessary guidance.

Secure purchase

These data are used exclusively for processing the order, payment and delivery. Payment information is protected by systems responsible for transactions carried out on the site.

Do you need help?

Our team is ready to help during your purchase:

WhatsApp: (11) 98535-0869

E-mail: [email protected]

Ricok Couture — freedom, attitude and authenticity in every detail.